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Tickets
are priced per ticket and include our service charge and the cost to obtain the
ticket. There are no other charges and no taxes on resold tickets. Federal Express
shipping will apply if you cannot pick the tickets up at our office.
All internet and phone ticket sales are final. There are no refunds or exchanges.
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Frequently
Asked Questions
- I like your
ticket service. What am I paying for?
Your price includes the
face value of the ticket, any overage paid to the ticketholder who sold us the
ticket(s), and a service fee to our agency to obtain your tickets and to provide
you with personal and hassle-free service. Tickets are priced based on supply
and demand, seat location quality, weather, and popularity of the event. - What
currency are your tickets priced in?
US dollars
- How do you deliver the tickets?
We only use Federal Express delivery. They provide insurance
that you will receive your tickets and a tracking number to monitor delivery.
You can always pick the tickets up at our location in Roseville. Please note that
Federal Express requires a signature for delivery and will NOT ship to a P.O.
Box number. - Can I use my own Federal
Express account number to have tickets shipped to me?
Yes.
Just let us know at the time of your order and we will be happy to use your information. - How
soon will I get my tickets?
--YOU
MUST BE AT THE SHIPPING ADDRESS TO SIGN FOR THE PACKAGE OR FED EX WILL NOT DELIVER
IT. -- If the tickets are in hand
and ready to ship to you and you place your order Monday-Friday before 2pm:
You paid $15 for Fed Ex 2-business day shipping, you will receive your tickets
within 2 business days You paid $17 for Fed Ex Standard overnight delivery,
you will receive your tickets the next business day by 5pm. You paid $20 for
Fed Ex Priority next morning delivery, you will receive your tickets the next
business day by 12 noon. You paid $25 for Fed Ex Saturday Priority delivery,
you will have your tickets delivered the following Saturday by 12 noon. At
the time we confirm your order, we will tell you whether the tickets will ship
out immediately or if there will be a delay. Occasionally tickets are listed our
site that are for sale but are not immediately in-hand and ready to ship. If the
tickets are in-hand at the time of your order, then the Federal Express delivery
method you paid for will apply. If they are not in-hand and ready to ship, the
same Fed Ex rates still apply, your tickets just don't ship until later, sometimes
just days before an event, but that is rare. - What
is your return policy?
We discourage returns
because all ticket sales are final. If your plans change once you have purchased
tickets from our agency, we will try to resell the tickets you purchased, but
if they don't resell they are yours. The sources we obtained your tickets from
won't refund any money to us once we consummate a ticket order for you. We recommend
you be sure of your plans BEFORE you purchase. - What
happens if an event is cancelled or postponed?
If
the event is cancelled, we provide a full refund, less shipping charges. If the
event is POSTPONED, we provide no refunds, as the tickets purchased are still
good for the new date. - Where
are you located?
418 A Douglas Blvd. Roseville,
CA 95678 - When is your office
open?
Monday-Friday 9am-5pm, and Saturday
9am-1pm. - What forms of
payment do you accept?
Visa, MasterCard, American
Express, Discover, ATM card w/ Visa or MasterCard symbols, Paypal, and cash. - When
can I be sure I got the tickets I purchased over the internet?
We can confirm your ticket order if you call us or when we call you/email you
within 48 hours of your internet purchase. TICKETS
PURCHASED THROUGH THIS WEBSITE ARE SUBJECT TO AVAILABILITY.
Ticket inventory for sale through
our website is listed as current and up-to-date as possible. Sometimes tickets
sell quicker than the website can update, so if you place an order online there
is a chance that the tickets you order are not available and your credit card
will not be charged. To increase the probability that we can fill your ticket
request, phone us when you place your order and we can verify with you on the
phone whether the tickets you want are available. - Why
can't I find the event I am looking for on your website?
If you are looking for an event that hasn't quite gone on sale yet for an event,
we may not have tickets for it just because it is too early. Since we are a resale
agency, tickets show up available for sale on our site after an event goes
on sale to the public. Another reason the event you are looking for might not
be listed is because there is no demand for it- that is, you can buy it still
from the venue or original ticket distributor. - Does
my child get a discounted rate?
We offer no
discounted tickets. A child's ticket costs the same as an adult. - Can
I purchase a gift certificate from you and in what denomination?
We offer gift certificates in any denomination, just remember that the lower the
denomination, the more money the receipient of your gift certificate is going
to have to add $$ to his/her redemption of the gift certificate, as many of our
tickets are expensive. $25 or $50 will likely only frustrate the recipient, as
most tickets cost much more than that. - What
about my personal information- is it secure?
Your
personal information goes no further than our office and is not shared with a
third party for any reason. Your telephone numbers are only required so that we
can get ahold of you to confirm your order and assure that you receive the merchandise
you ordered. - Your seating chart page
only lists Northern California venues and arenas. Where are the rest of the seating
charts?
Search for an event and click on the "view
tickets" button for the page with specific tickets and prices. In most cases
there is a "view seating chart" link in the upper right corner for that
event and venue. | 
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